Webinar Library

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Strategies to Retain and Attain Members: Learnings from 2020 and Plans for the New Year
Sponsored by mPulse Mobile

mPulse Mobile, the leader in Conversational AI solutions for the healthcare industry, drives improved health outcomes and business efficiencies by engaging individuals with tailored and meaningful dialogue. mPulse Mobile combines behavioral science, analytics and industry expertise that helps healthcare organizations activate their consumers to adopt healthy behaviors.

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Industry-Changing Innovation: Value-Based Enrollment
Sponsored by Bloom Insurance Agency

Learn about the process that is changing the Medicare industry as Brooke Ivey, EVP- Business Development, and Aaron Eaton, SVP, Strategy, share valuable insights regarding the Value-Based Enrollment (VBE) option.

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Real-World NLP Capabilities, Results and Measures from Risk Adjustment and Quality
Sponsored by High Fidelity

It is now an accepted fact that Natural Language Processing, or NLP, is an AI technology that can significantly lower costs and improve returns in key business functions such as Risk Adjustment and HEDIS. How do you separate fact from fiction? How do you evaluate the performance of the various options?  We will review key NLP capabilities, real-world results, opportunities and pitfalls. Learn how to choose the right NLP technology for your organization by separating fact from fiction.

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Preparing your Broker Community for AEP Success
Sponsored by AgencyRM

Discuss actionable strategies that will help you to prepare your brokers well for AEP, help them to know your product and gain their attention.

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Managing the Call Center Conundrum
Sponsored by Health Compare

In this webinar, we'll discuss the changing landscape of options available to ensure that your plan is properly prepared regardless of how the pendulum swings. Medicare Advantage (MA) buying behaviors are changing. Few MA customers are shopping and even fewer are changing plans during AEP. With these changes, many plans are finding it difficult to determine what their Inside-Sales/Telesales needs will be for this upcoming AEP.

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Encounter Data: How to Leverage Yesterday’s Data to Determine Today’s Expenditures and Predict Tomorrow’s Revenue
Sponsored by Episource

Learn how to fit the pieces together in the Medicare Risk Adjustment Model in order to predict revenues around EDS impact, Final Revenues, and program ROI. We'll dive into the areas of the prospective model that you need to know and better prepare you for the sweeps timeline.