Akshay is the VP of Operations & Strategy at mPulse Mobile. Akshay oversees the Client Services team, which is accountable for delivering member engagement solutions to clients such as Kaiser, Humana, United, Providence, BCBS among others. Prior to mPulse, he was at Bain Capital Ventures, a top tier VC that manages $5B+ of assets with 80+ active portfolio companies across industries. While at BCV, Akshay focused on healthcare ventures and invested in several rapidly growing businesses including pure software businesses and tech-enabled care delivery models.
Melissa is a Strategic Account Director at mPulse Mobile. Melissa oversees a team of Account Managers and Client Success Managers, which delivers member engagement solutions to clients such as Kaiser, Humana, Cambia, AltaMed, and BCBS among others. Prior to mPulse, Melissa was at HMS Eliza as Director of Solution Design. While at Eliza, Melissa was responsible for omni-channel solution design and specialized in crafting solutions that addressed Star and HEDIS outcomes for Medicaid and Medicare members. As pandemic-related communication needs continue into 2021, Melissa is particularly interested in the mPulse COVID vaccination solution and helping clients meet their messaging needs.