He helps manage the Fund’s investments in Healthify, ExactCare, Payfone, Wellspring, and Swipe sense. Prior to joining Sandbox, Binoy was a consultant at Accenture advising healthcare organizations on mergers and acquisitions while also working part-time at a social impact investment firm, Impact Investment Partners. Binoy started his career at Citibank in its investment banking group where he worked primarily within the hospital sector. Binoy holds a BA in Economics and a BA in Psychology from Northwestern University. He is a member of the Kauffman Fellows Program, Class 23.
Kathleen Cameron Senior Director, Center for Healthy Aging
National Council on Aging
Kathleen A. Cameron has over 25 years of experience in the health care field as a pharmacist, researcher and program director focusing on all aspects of healthy aging, including falls prevention, geriatric pharmacotherapy, behavioral health, long-term services and supports, and caregiving. Ms. Cameron is currently Senior Director, Center for Healthy Aging at the National Council on Aging (NCOA) where she oversees the Administration on Aging-funded National Falls Prevention Resource Center and National Chronic Disease Self-Management Education (CDSME) Resource Center. The focus of this work is to support the expansion and sustainability of evidence-based health promotion and disease prevention programs in the community and online through collaboration with national, state, and community partners.
Ms. Cameron was previously with JBS International as director of a SAMHSA-funded technical assistance center aimed at educating the aging network, mental health providers and policy makers about behavioral health conditions among older adults. Ms. Cameron worked as a consultant to various aging and health care organizations in the Washington DC area from 2005-2014. She served as Executive Director of the American Society of Consultant Pharmacists Research and Education Foundation from 2000-2004. In this capacity, she was responsible for successfully directing and securing support for the Foundation's federally and privately-funded research and education programs and initiatives, which are intended to improve the health and well-being of older adults through appropriate, effective, and safe use of medications.
Ms. Cameron received her BS degree in pharmacy from the University of Connecticut and her Master of Public Health degree from Yale University. The topic of her Master’s thesis was medication use and risk of falling among community-dwelling older adults.
Lauretta Converse Director, Health System Transformation Project
Rhode Island Medicaid Program
Lauretta Converse is currently the Director of Payment Reform at the Rhode Island Medicaid Program. Before joining Medicaid, she served as the Rhode Island Senate’s primary resource on Medicaid finance issues and is a former finance professional with CVS Health. Ms. Converse holds a bachelor’s degree in Economics from Brown University and an MBA from the University of Rhode Island.
Deputy Executive Director
The National Association of States United for Aging and Disabilities (NASUAD)
The National Association of States United for Aging and Disabilities (NASUAD)
Camille Infussi Dobson is the Deputy Executive Director at NASUAD. In that role, she provides executive leadership and policy guidance to state aging & disabilities agencies, focused on managed LTSS and quality measurement. She previously worked for 10 years at CMS, focusing on Medicaid policy, and culminating in a promotion to Senior Policy Advisor for Medicaid managed care. In that role, she was the primary author of CMS’ 2013 guidance to States laying out key elements for MLTSS programs, which has since been translated into regulatory requirements. Before joining CMS, she spent twelve years working for two Maryland Medicaid MCOs.
Thomas “Tommy” Duncan is the founder, CEO and a member of the board of Trusted Health Plans, Inc., a fully-licensed Medicaid MCO, with plans in Washington, D.C. and Southeastern Michigan.
As CEO, Duncan has transformed Trusted from a start-up into one of today’s most successful national Medicaid health plans. In the last four years, Trusted has increased primary care visits by 24%, reduced both emergency room visits by 12% and inpatient visits by 20%. Duncan continues to improve the traditional model of Medicaid health delivery.
His prior experience includes founding Care Compensation Specialists, which was acquired by Accretive Health. Serving as vice president at Accretive, Duncan recouped close to $700 million of previously uncovered revenue for the hospitals he serviced.
The seasoned health care executive received his MBA from Florida A & M University, School of Business, magna cum laude, and has completed the Harvard Business School Key Executives Program. Today, Duncan serves on the board of Medicaid Health Plans of America, is a member of Young Presidents’ Organization in Washington, D.C., and speaks nationwide on transforming today’s Medicaid delivery system.
When not running a health plan or spending time with his family, Duncan can be found playing chess or working on his upcoming book about fixing the Medicaid system.
Clay has advised CMS administrators, state Medicaid Directors, health plan CEOs, technology COOs and a wide range of other clients in the healthcare industry. His unique blend of management consulting, project management, policy making and analytics help deliver on-time, actionable results for a wide array of business challenges. His Weekly Medicaid Roundup is read and loved by more than 10,000 professionals in the Medicaid industry. His experience includes policy making at both the federal (CMS) and state levels (State of Georgia), management consulting for large organizational change initiatives, big data solution sales and implementation and cutting-edge analytics. He currently leads key project components related to consultation design, Medicaid subject matter expertise and project management. He has a masters in Health Policy from the Johns Hopkins Bloomberg of School of Public Health and is also a Certified Internal Auditor.
Samantha Olds Frey is the Executive Director of the Illinois Association of Medicaid Health Plans (IAMHP), an advocate for public and private health plans, improving access to quality health care for the uninsured, committed to enhancing consumer choice and affordability of health insurance for all Illinoisans.
Samantha has nearly a decade of experience in health care and appropriations policy and as Executive Director at IAMHP she is responsible for coordinating legislative strategies, testifying before legislative committees and working closely with state agency administrators to formulate and implement policy that positively impact members.
Prior to joining the association, Samantha was Research and Appropriations Analyst for Illinois House of Representatives where she helped negotiate and craft the Medicaid Reform Act of 2010, the $2.7 billion Medicaid reform package known as the SMART Act of 2012, and the Medicaid Expansion package authorized by the Affordable Care Act in 2013.
Samantha was named to Forbes Magazine’s 30 under 30 for her work in public policy in 2015.
Samantha earned her Bachelor’s Degree in Economics from St. Louis University and her Master’s Degree in Public Policy and Administration from Northwestern University.
Merrill Friedman leads the Disability Policy Engagement team and advocacy strategy for Anthem, a leading health benefits company serving nearly 71 million people nationwide through its affiliates. She works collaboratively with consumers, advocates and stakeholders to ensure the diverse interests and preferences of older adults, individuals with disabilities, and children, adolescents and young adults involved in child welfare programs inform Anthem’s health benefits approaches and related initiatives. Ms. Friedman also advances the integration of the independent living philosophy, principles of self-determination and the National Advisory Board (NAB) on Improving Health Care Services for Older Adults and People with Disabilities' six foundational principles throughout these programs, as well as Anthem’s member interactions and business practices. In addition, she leads strategic partnerships with national and local organizations to advance the development of inclusive public policy. Previously, Ms. Friedman was interim director at a nonprofit foster care agency serving children and adolescents who experienced severe neglect and physical abuse. She also served as president and chief executive officer of a private organization that owned and operated residential treatment facilities, group homes and home and community based services in several states for adolescents with mental health, substance use disorders and/or intellectual disabilities.
Ms. Friedman is a nationally recognized leader in Medicaid, LTSS and health services that reflect the needs and interests of older adults, people with disabilities and children and adolescents. Health program expertise includes social determinants/influencers of health, foster care, mental health and substance use, intellectual and developmental disabilities, and justice involvement. Her extensive experience in program development, strategy, new business growth and operations management informs the innovation and development of home and community-based services and capacity building.
Ms. Friedman has served on numerous national boards and commissions. She was appointed by President Barack Obama to the President’s Committee for People with Intellectual Disabilities. Currently, Ms. Friedman serves on the board of directors for Family Voices, the National MLTSS Association, the Long-Term Quality Alliance (LTQA) and is a member of the National Academy of Social Insurance (NASI) and the NASUAD MLTSS Institute Advisory Board.
Cristal Thomas Gary is a principal at Leavitt Partners, a health intelligence and advisory firm focused on helping clients transition to a value-based health care system. Prior to joining Leavitt Partners, Cristal spent 15 years as a trusted advisor to governors, cabinet secretaries, and health care executives, including as a Medicaid Director and Deputy Governor of the State of Illinois. She has led complex health and human service agencies as well as several Medicaid and health care delivery system transformation initiatives. In her current role, Cristal combines her health care policy and administration expertise with Leavitt Partners’ health intelligence and analytic assets to help organizations better understand policy-related opportunities and risks, refine their public sector business strategies, and innovate to maximize value. Cristal received her bachelor’s degree in molecular genetics from the Ohio State University and a master’s degree from the University of Chicago Harris School of Public Policy.
Jessica Grabowski is the Executive Director of Coordinated Care Alliance. Coordinated Care Alliance is an innovative statewide network of community-based organizations in Illinois. CCA contracts with healthcare entities to provide care coordination and transitional care support to at-risk populations. Coordinated Care Alliance’s continuum of care services integrate social and medical aspects of care to achieve the best outcomes at the lowest costs for health plans, hospitals, skilled nursing facilities and accountable care organizations. Jessica oversees program development and training, contracting, implementation and quality. Additionally, she is an Adjunct Instructor at The University of Illinois at Chicago teaching a course in Social Work and Older Adults. Previously, Jessica was the Director of Social Services and the Transitional Care Program Manager at a local community-based organization. She received her BA from Indiana University and her master’s degree from University of Chicago School of Social Service Administration.
Elizabeth Hinton is a Senior Policy Analyst with the Kaiser Family Foundation’s Program on Medicaid and the Uninsured, where she focuses primarily on Medicaid delivery system and payment reform issues and tracking Section 1115 Medicaid waiver activity. Prior to joining the Foundation, Ms. Hinton served as a Research Project Coordinator at the U.S. Department of Veterans Affairs Center for Health Services Research and Development in Primary Care. During graduate school, Ms. Hinton served as a Research Analyst at the North Carolina Institute of Medicine. Prior to returning to graduate school, Ms. Hinton was a Senior Associate at ICF International, where she worked on a wide range of projects to assist federal clients on issues involving affordable housing and homelessness. Ms. Hinton received her B.A. from James Madison University and holds a Master of Science in Public Health from the University of North Carolina-Chapel Hill.
David Johnson, MSW, ACSW has over 40 years’ experience in behavioral health in both academic and private sector settings. Dave has held positions ranging from psychiatric social worker and head of Group Homes for youth with emotional and behavioral challenges, Professor and Chair of Social Work at Boise State University, Senior Administration in Managed Care for a subsidiary of BCBS of Montana, to Chief Administrative Officer and Professor for Department of Psychiatry Clinical Services at Wayne State University. More recently, Dave directed Anthem’s Medicaid Health Home initiatives in multiple states as well as designed, implemented, and evaluated an integrated care program in primary care/FQHC settings in eight states recognized as a best practice by the Institute for Medicaid Innovation 2016-2017. Dave has provided leadership in program development and evaluation with a specific focus on holistic service models that address physical health, mental health, substance use, and social determinants of health incorporating patient reported outcomes to inform clinical care.
Over the past year he has been instrumental in developing alternative payment methodologies with value-based reimbursements for mental health and substance use treatment providers that incorporates process and clinical outcomes, negotiating with payers around these models.
He currently serves as the CEO for the Fletcher Group, a start-up nonprofit organization established by former Governor of Kentucky Ernie Fletcher, to promote effective practices and public policy to improve health and wellbeing.
Dave holds a master’s degree in social work from Rutgers, School of Social Work.
Based in Denver, Colorado, Ted Jones has more than 25 years of experience working with Medicaid programs in several states. Ted has long worked in an environment of complex systems-based modern technology, leading transitions from legacy systems to more efficient platforms. He is able to achieve on-time start-up of new accounts through effective operations planning. His experience includes: leading a claims processing department accurately processing more than 150 million claims per year; leading a team of 700 employees conducting full Medicaid fiscal agent operations, including claims, financial, call center, prior authorization, provider relations, and systems teams; serving as Deputy Account Manager for the DDI and Startup of a State Medicaid Program.
In his spare time, Ted enjoys working with Urban Peak, a Colorado organization dealing with at-risk and homeless teenagers and youth. He also enjoys travel and is an avid comic book collector, amassing a collection of over 14,000 comics.
Herb is a seasoned healthcare IT and operations professional, with over 30 years of experience in the healthcare payer and provider spaces. Herb specializes in creating comprehensive solutions to the toughest business problems of payer, managed care, and provider organizations. Herb’s experience includes implementing technology, integrating disparate systems within an enterprise as well as with external trading partners, optimizing operations, and streamlining processes to help client organizations achieve a competitive advantage in the marketplace. Herb hold a bachelor’s degree from Harvard University.
President, President of Government Programs and Individual Advantage Products
John Lovelace President, President of Government Programs and Individual Advantage Products
UPMC Health Plan
John Lovelace holds several positions within the UPMC Insurance Services Division, through which he oversees the government health program lines of business with UPMC. This includes the managed Medicaid programs, managed long-term services and supports, Children’s Health Insurance Program, Medicare and Medicare Special Needs Programs, individual medically underwritten coverage and the operations of federally facilitated marketplace operations. He has been associated with UPMC insurance services for more than twenty years. John serves on a variety of local, regional and national boards, including the Association for Community Affiliated Plans, which he serves as Board Chair; Medicaid Health Plans of America; and the National Managed Long-Term Services and Supports Health Plan Association. He speaks nationally on key issues affecting publicly financed health care programs, with emphasis on people with disabilities and social determinants of health. More locally, his advocacy efforts are focused on disabilities, services for women and children and behavioral health. Mr. Lovelace holds graduate degrees in Rehabilitation Counseling from the State University of New York at Buffalo, as well as in Information Services from the University of Pittsburgh.
Before creating ConsejoSano, Abner was Founder and CEO for the Workplace Wellness Council of Mexico, now the leading corporate wellness company in Mexico. From 2003-2008, he was founder and Executive Director of AIDS Responsibility Project, driving the creation of CONAES and JaBCHA, the first business councils on HIV/AIDS in Mexico and Jamaica. Abner previously served as Chairman of the International Committee and member of the Presidential Advisory Council on HIV/AIDS (PACHA), appointed by President Bush in 2002. He spent ten years in the Massachusetts State government, including roles as Chief Policy Advisor to Massachusetts Governors Paul Cellucci and Jane Swift, Governor Cellucci's Undersecretary of Transportation, and Deputy General Manager of the Massachusetts Transit Authority. Before joining state government, Abner worked as an Associate Consultant for Bain & Company. In 2018, he founded Health Tech 4 Medicaid (HT4M), a non-profit coalition of healthtech leaders collaborating to create technology for Medicaid programs. Additionally, he is a founding council member of U.S. of Care, a nonprofit centered on improving healthcare access developed by former Medicare/Medicaid administrator Andy Slavitt. Abner is a graduate of Harvard.
Jim McInnis is an experienced CFO who built a national consumer directed business model serving over 100,000 Medicaid recipients across 25 states and Australia. In partnership with governments and plans, Jim led business operations, technology and service delivery teams to introduce software and business service products that empowered older adults and persons with disabilities to hire their own personal care attendants using Medicaid funds. These capabilities were applied to manage a personal care attendant workforce of over 300,000 aides and close to $3 billion of waiver and MLTSS services. Jim led consulting teams to execute novel win/win solutions, and the products consistently delivered high net promoter scores. Recently he created customer journey models and worked with plans and states to figure out how to improve access and to reduce cycle times. Future opportunities include bringing to market software products that meet EVV requirements of the 21st Century Cures Act and new employment practices required by the IRS, state and local governments.
Jim Milanowski has over 30 years’ experience in the management of mental health, substance abuse, behavioral health managed care and medical care coverage programs. Jim currently serves as the President and Chief Executive Officer of Genesee Health Plan. Previously, Jim served as the Vice President of Marketing and Development for the Genesee, Saginaw and Bay Health Plans, administering community based indigent health care plans and subsidized employer plan (1/3 Share Plan). Together, the health plans have covered over 125,000 residents in the three counties. During his leadership, Genesee Health Plan has received the national quality award from URAC for Best Practices in Patient Empowerment and Protection, the Greater Flint Labor Council’s Community Partnership Award, the Robert M. Pestronk Excellence in Public Health Award and the Michigan Association of Health Plans Pinnacle Award for Best Business Practices. He is a limited-licensed psychologist in the state of Michigan, and has extensive counseling experience with adult, child, and adolescent populations. As a strong advocate and community partner, his expertise includes working to reduce racial disparities, uncompensated care, and the impact of social determinants on health access. Mr. Milanowski received his Bachelor of Arts degree in Psychology from Spring Arbor University and his Master’s of Science degree in Clinical Psychology from Eastern Michigan University. He is the President of the Michigan Association of County Health Plans and is a Board of Directors member for the Shelter of Flint.
Hank Osowski, a Founding Member and Managing Partner of Strategic Health Group, is an experienced health care executive and strategist who has provided leadership to commercial, Medicare and Medicaid health plans for more than three decades. He has led several engagements for the firm’s clients on the key challenges of Medicare and Medicaid Managed Care programs in diverse markets, such as California, Wisconsin, Michigan, Illinois, New Mexico, Florida, West Virginia and Hawaii. He has also provided leadership to more than a dozen client plan development undertakings for commercial, Medicare Advantage and Medicaid business startups in multiple states. Formerly the senior vice president of corporate development for SCAN Health Plan, Hank was a key member of the senior leadership team that turned the company around from a “near death experience” into an exceptionally strong financial position and one of the largest nonprofit Medicare Advantage plans in the country. He led SCAN’s expansion into seven additional California counties and as well as its first out-of-state expansion into Arizona where Hank then served as CEO of SCAN Health Plan Arizona and SCAN Long Term Care. He has also led the organization’s strategic planning efforts and initiated an innovation development regimen to seek improvements in care coordination practices and future care outcome protocols. Prior to SCAN, Hank served as a Principal in a national health care consulting organization providing a range of strategic, financial and development services for health plans, physician groups and hospitals. He also served as vice president International Operations for American Family Life Assurance Corporation where he directed the development of start-up operations in the United Kingdom, Germany and Italy, as well as the financial turnaround of the company’s Canadian operations. Hank began his California career as a member of the senior management team responsible for the turnaround and financial survival of Blue Cross of California. In this capacity, Hank led the financial improvement of the individual and small group division and provided leadership to the organization’s strategic planning efforts. A frequent speaker on critical issues facing the Medicare and Medicaid programs, including the opportunities for strengthening a Medicare Advantage plan’s market position, the challenges of supporting programs for the Dual Eligible populations, as well as the principles for structuring effective long term care programs. His insights on some of the challenges facing the healthcare industry have been published in “Healthcare Marketing Report”, “Managed Care Contracting & Reimbursement Advisor”, “Payers and Providers” and “Becker’s Hospital Review” among other publications.
Lisa is an aging and disability services consultant specializing in adult day services and immediate past chair, National Adult Day Services Association. Lisa leads program and resource development, implementation and evaluation initiatives. She collaborates across disciplines with researchers, providers, technology innovators and policy advisors to move from vision to implementation.
In her previous position, Lisa served as the Assistant Vice President, Adult and Senior Services for Easter Seals headquarters where she advanced innovative efforts across Easterseals national network of home and community-based services providers. She has been in the aging field for more than two decades in dementia care, long term care, end of life care and home and community-based services. She received her Master in Public Health from Northwestern University.
Ray currently leads program development for UPMC Health Plan’s government products. He focuses on collaboration with human services, community organizations supporting people with disabilities, government product growth, and improving social determinants of health. Previously, Ray led the proposal, implementation, and operations for UPMC Community HealthChoices, Pennsylvania’s Medicaid Managed Care for dual eligibles and people with long-term services and supports. Prior, he had responsibility for Medicare and D-SNP product strategy, finance and analytics.
Before joining UPMC Health Plan, Ray served in various capacities at the Pennsylvania Department of Aging from 2005 to 2011 including, interim Secretary, Deputy Secretary with oversight of Policy, Finance, and Quality, and as Director of Policy and Legislative Affairs. Prior to his work in Harrisburg, Ray worked as a consumer advocate for New Mexico Public Interest Research Group in Albuquerque, NM.
Dan Trigub leads Uber Health. Before Uber, Dan spent 2.5 years at Lyft as Regional VP of Strategic Partnerships with a focus in healthcare. He previously spent time working in Business Development at eBay and founded several companies including OpenPlacement, a care coordination platform allowing hospital professionals to connect with post-acute care providers for their patients at the moment of discharge.
Before becoming an entrepreneur, Dan worked in consulting and was an Associate at GCA Savvian Advisors, an M&A and Capital Advisory Investment Bank in San Francisco, where he represented emerging technology, digital health, and healthcare providers. Dan holds a degree in economics from Vassar College.
Karin VanZant Vice President/Executive Director, Life Services
Karin VanZant is the Vice President of Integrated Community Partnerships at CareSource. Since 2015, Mrs. VanZant oversees the work of Social Determinants of Health at CareSource and the full integration into the Population Health Model. Specifically, Mrs. VanZant has built the JobConnect Program - a workforce development program that assists CareSource members to enter into full-time, permanent employment. In 2015, JobConnect started in Ohio and has expanded to Indiana and Georgia as of 2017. Karin is currently working on food access and food insecurity pilots; in addition to establishing housing partnerships as a part of the SDOH integration into Population Health. Prior to joining CareSource, Karin was the co-founder and Executive Director of Think Tank, Inc. For ten years as this organization’s leader, Karin assisted the team to live out the mission of equipping and facilitating collaboration among people and organizations seeking ways to promote greater connectedness and a more thriving community. Karin VanZant has a MPA in Public Administration (2008) and a BA in Social Work (1998) from Wright State University. Karin is certified in various curriculums that address comprehensive poverty issues in the United States. She has helped author presentations and curriculum for use within nonprofit, business and faith based organizations seeking to become relevant and holistic in their approach to poverty alleviation. Mrs. VanZant is an Adjunct Professor at Antioch Midwest University and Wright State University on a variety of subjects including US Hunger and Poverty, Introduction to Human Services, Grant Writing, Leading Change, Coaching as Management, Holistic Case Management and Emotional Intelligence. She lives in Springfield, Ohio with her husband and her son.
Sharon Williams has been an industry leader in both the health care and community-based services (CBO) industries. Her broad experience provides a unique perspective on effective engagement across these two diverse ecosystems to maximize integrated care initiatives to improve quality of care AND quality of life for consumers. She is committed to the alignment of quality and performance outcomes for both clinical care and Social Determinants of Health (SDOH).
Sharon has held several health plan leadership positions, including CEO of CareSource Michigan, Vice President of Government Programs & Privacy Officer for OmniCare Health Plan and Vice President of Medicaid Business Development at Coventry. She has considerable insight into government program administration, specializing in Medicaid &, Medicare. Sharon has been actively engaged with leading industry organizations such as America’s Health Insurance Plans, National Association of Health Services Executives and the Association of Community Affiliated Plans.
In 2013, Sharon founded Williams Jaxon Consulting, LLC to further her work in integrated care strategy development. Areas of expertise include business development, compliance administration, community and stakeholder relationship management, strategic planning, public policy advocacy, interpretation/implementation, proposal writing, and government relations.
Williams Jaxon Consulting, LLC clients have included organizations such as: Anthem/Wellpoint, Gorman Health Group, HighMark health plans, Evolent, Comprehensive Care Coordination of PA, Senior Resource Center, SE MI.
Sharon is a proven leader in delivering business acumen training and strategic support for community based organizations. She has played an essential role with key national organizations to prepare their local leaders to build sustainable strategies that improve value and organizational capacity. Sharon developed and leads the National Council on Aging’s (NCOA) Network Development Learning Collaborative. She has been a leading contributor to the design of the Meals on Wheels national association’s annual Health Integration Institute and also created a series of health care business acumen webinars. She is a consultant with the National Association of Area Agencies on Aging (n4a); and works closely with leadership from the US Department of Health and Human Services’ Administration on Community Living.
Sharon is a committed community services activist and has served on Detroit area boards such as the Detroit Area Agency on Aging, YouthVille Detroit, the Guidance Center, City of Detroit Community Service Commission, Metro Parent Magazine Editorial Board and the Ennis Center for Children. Sharon is a graduate of Michigan State University.
In over 25 years at the Government Accountability Office (GAO), Carolyn Yocom has worked on health care issues related to low-income populations, particularly Medicaid and CHIP. Her most recent reports have focused on Medicaid program integrity issues, Medicaid data systems, oversight and trends in Medicaid managed care, and behavioral health. She also worked for the Government of the District of Columbia and began her career in the State of Oregon. She holds a bachelor’s degree in English from Whitman College in Walla Walla, Washington, and a Master’s in Business Administration from Willamette University in Salem, Oregon.